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The case of Heathrow airport

The case of Heathrow airport on page 107 (Slack et al., 2010)
A. What causes ‘variability’ in the process?
B. How process variability restrict airport utilisation?
C. How process variability can be reduced?

Question b

B. What are the key operational objectives for the bank to regain its position in the competitive market they operate in? How these can be improved? Provide details of your arguments and recommendations with proper justification.

Question a.

A. Critically discuss the bank's operations strategy as a potential cause of the challenges they are facing?

Name for the Blog

Hi everyone !!

I'm so glad that we all take advantage of the blog. So kindly suggest me a name for our blog.
It seems that we need to change the name of it.

Welcome you all to our group discussions !!